Tour Description

Travel to Borneo on an 9-day family adventure and discover the curious wildlife and spectacular landscapes of the region. Learn how orphaned orangutans are rehabilitated back into the wild, swim among colourful fish, watch baby green turtles take wobbly steps towards the waterfront and relax on sandy beaches. Along the way you'll make friends, try some delicious cuisine and forge some incredible memories. With all of the essentials included, and plenty of free time to explore at your own pace, you and your family will fall in love with the unique animals, lush ecosystem and sandy islands of Borneo.

Priced From:

$ 2012.00pp ^*

Valid From: 01JAN2025

Valid To: 31DEC2025

Start Location: Kota Kinabalu

End Location: Kota Kinabalu

Countries: Malaysia,

Tour Advisors

Tiffany McCrea-Lennon

Managing Director

Chris McKinnel

Travel Specialist

Gaylyn Murdoch

Administration Manager

Russell Mein

Travel Specialist

Holly Skene

Travel Co-ordinator

Kim Thomas

Broker

Highlights

Take a leisurely walk along the scenic canopy walkway at Poring Hot Springs.

Stay overnight among the birds and beasts of the jungle, right next to an oxbow lake, at Kinabatangan Eco Camp.

Visit the Sepilok Orangutan Rehabilitation Centre and, if you're lucky, watch baby orangutans learn to swing in a special enclosure.

Enjoy a special opportunity to watch protected turtle hatchlings scatter across the beach to the water under the cover of night.

Itinerary

Selamat datang! Welcome to Malaysia. Kota Kinabalu, the capital of Sabah, is an intriguing city located between the Borneo jungle and the South China Sea. Having survived WWII bombings, KK (as it's commonly known) has a charm unique to the frontier town. Your adventure begins with a welcome meeting at 5 pm at your hotel. Here you will meet your leader and fellow family travellers. Following the meeting, perhaps head out with your fellow families to the waterfront market. Here you’ll find smoky stalls serving up grilled meat and fish and heaps of local delicacies. If you arrive with significant time before the welcome meeting, you can immerse yourself in history at the Sabah State Museum or explore the islands off Kota Kinabalu which are excellent for swimming or snorkelling.

Head to the Poring Hot Springs to enjoy a scenic canopy walk and relaxing swim in the springs themselves, which the kids will love. The entrance to the hot pools themselves is optional as there are a few pools to choose from. Parents and older children may enjoy the hot pools while younger children will prefer the slide pool. You get to choose on the day. Tonight you will spend the night in a reconstructed longhouse on the tea plantation. Rooms are twin/triple-share and have fans and shared bathrooms.

This morning we visit a Sabah Tea Factory and learn the process of tea leaves before saying goodbye to the mountain and heading into the jungle. Travel by private bus to Batu Puteh, a small village on the banks of the Kinabatangan River (approximately 5 hours). Your hosts for the night are the local community-run conservation organization KOPEL whose aim is to provide villagers with the means of making a sustainable living from the forest. KOPEL are responsible for a reforestation project in which the community are actively involved in growing seedlings and replanting back degraded forested areas. Arrive in the afternoon meet your hosts and learn a little more about KOPELs work, before jumping in a boat and heading upriver to your accommodation in the jungle (approximately 30 minutes). This afternoon, you’ll head out on a sunset cruise up the river in search of wildlife, including macaques, wild orangutan and proboscis monkeys. Be prepared for an adventure! Return to your jungle camp by an oxbow lake, freshen up for dinner and afterwards, let the cicadas sing you to sleep.

Wake up to the sounds of the jungle ready for a busy day. After breakfast you’ll head upriver to the village where you take a walk around the village to learn more about the life of the local people. For lunch, it’s all hands-on deck as you partake in a fun traditional cooking class, eating the fruits of your labour for lunch! The afternoon is free to relax, enjoy some boardgames or keep spotting wildlife, before heading back on the boat for another trip on the river. After dinner tonight, you’ll don headtorches and head out into the jungle for a night walk in search of insects and nocturnal animals. See what happens to the jungle at night, and what creatures come out to play!

Say goodbye to your Eco Camp and take a drive to Sandakan. On arrival, you will notice the strong Cantonese influence, seen in the lively harborside market, the many Chinese temples and the local cuisine. Here there is free time to catch up on your essentials, like laundry and banking, as well as to explore the city. Otherwise, just spend some time relaxing by the pool!

Today is an exciting day and a favourite with the kids – here come the orangutans! It’s a 45-minute drive by minibus to the Sepilok Orangutan Rehabilitation Centre. The centre was set up to help re-introduce these wonderful creatures back into the wild after a life of domestication or having been orphaned. From the viewing platform, you can see these charming creatures as they swing into view and eat a supplementary balanced diet of fruit, vegetables or milk, laid out for them twice a day. Human contact must be kept to a minimum and it's essential that you follow the instructions of the park, as directed by your leader, but you are free to snap plenty of photographs. You will also have the privilege of viewing a nursery where you can view young orangutans as they learn how to climb on a specially constructed jungle gym. The viewing area is behind one-way glass so as not to disturb the animals. Heading back to Sandakan you will have the afternoon free.

Leave your large bags at the hotel and transfer to a nearby jetty, then board a speedboat bound for Turtle Island. Travel past small fishing villages and bamboo fish traps, arriving at Turtle Island Marine Park after about an hour. The rest of the day is free for you to soak up the island life. Relax on the beach and take a swim or perhaps hire some snorkelling gear and investigate the underwater world. Under the cover of darkness, watch as giant green turtles coming ashore to lay their eggs under the moonlight. Witness the island researchers release protected hatchlings and guide them in their frantic dash to the ocean. It's a moving experience that is bound to be rewarding for you and your family, but please be aware that this is a very delicate environment and you must follow instructions from your leader and the local rangers to ensure minimal impact on the turtles. Spend the night on this beautiful island – even though the accommodation is quite basic, this will be a memorable experience.

Today you will transfer back to the mainland. Once back in Sandakan the group will have the opportunity to visit the War Memorial before heading to the airport and for your flight back to Kota Kinabalu (approximately 1 hour). Keep in mind that the luggage allowance for this flight is only 15 kg, and any excess baggage may incur a further charge. Back at your hotel in Kota Kinabalu you will have time to relax before heading out for a last night optional dinner.

With no activities planned for today, you and your family are free to depart the accommodation at any time following check-out.

Dates & prices

Dates

Prices

Availability

Departure Date :

23DEC2024

Return Date :

31DEC2024

2725NZD

available

Departure Date :

26DEC2024

Return Date :

03JAN2025

2515NZD

available

Departure Date :

29DEC2024

Return Date :

06JAN2025

2560NZD

available

Departure Date :

04JAN2025

Return Date :

12JAN2025

2915NZD

available

Departure Date :

11JAN2025

Return Date :

19JAN2025

2790NZD

available

Departure Date :

21MAR2025

Return Date :

29MAR2025

2490NZD

available

Departure Date :

23MAR2025

Return Date :

31MAR2025

2490NZD

available

Departure Date :

03APR2025

Return Date :

11APR2025

2490NZD

available

Departure Date :

05APR2025

Return Date :

13APR2025

2865NZD

available

Departure Date :

07APR2025

Return Date :

15APR2025

2865NZD

available

Trip Notes

Last modified (date)

07 Aug 2024

Trip title

Borneo Family Holiday

Trip code

TMFG

Validity

Validity: 01 Jan 2025 to 31 Dec 2025

Introduction

Style

Original

Themes

Family,Wildlife

Transport

Bus,Minibus,Plane

Physical Rating

Physical preparation

These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.

Joining point

Dreamtel Hotel - Kota Kinabalu

5 Jalan Padang

Kota Kinabalu

88000

MALAYSIA

Phone: +(60) 88240333

Joining point description

Centrally located in down-town Kota Kinabalu, rooms are equipped with private en suite, TV, AC, phone, in room safe, tea/coffee making facilities, the hotel also provides a restaurant, free wi-fi internet access & 24 hour front desk.

Joining point instructions

Intrepid Travel offer a pre arranged transfer service option. Enquire with your agent and advise your flight arrival details at least 14 days prior to your trip departure. If you have purchased an arrival transfer you will be met after exiting customs. Our representative will be holding a sign with your name on it. At Kota Kinabalu International Airport, If you have any problems and cannot locate our transfer representative on arrival please go to the Airport Information counter (located on the same floor at arrivals) and ask them to call our transfer operator Vision Transport on +60 16 818 6890 or +60 19 818 6890. If you flight is delayed or you have been put on a different flight number please call our local operator in advance to let them know. If you want to take a taxi on arrival please go to the taxi service counter – here the rate is a set rate of 35 MYR and they will issue a voucher to use with the taxi’s parked outside. If you arrive between 12am – 6am expect to pay a 50% surcharge

Finish point

Dreamtel Hotel - Kota Kinabalu

5 Jalan Padang

Kota Kinabalu

88000

MALAYSIA

Phone: +(60) 88240333

Finish point description

Finish point instructions

If you have a transfer to the Kota Kinabalu Airport your transfer driver will collect you from your accommodation 3 hours before your flight time. If your transfer has not arrived within 15minutes of the scheduled pickup time please ask the hotel / guesthouse reception to call our transfer operator Vision Transport on their 24 hour number on +60 16 818 6890 or +60 19 818 6890. Your group leader will reconfirm this with you before departing

Important information

01. Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you. 02. Minimum age for children on this trip is 5 years old. 03. A discount of 10% applies on this trip to children 17 years and under at time of travel. 04. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Days 02 (Sabah Tea Garden) , Days 3 & 4 (Jungle Camp) and Day 7 (Turtle Island) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information. 05. For some departures throughout the year we will only spend 1 night in the Eco Camp and 1 night in the Village in accommodation with attached bathrooms due to availability. 06. Borneo is a tropical country so rain can be expected at any time. The wet period in Borneo runs from November to February. Temperatures remain fairly constant year round with averages of 27-32°C/80-89°F and relative humidity of around 80%. Consider bringing a portable small neck fan with you to keep you and your family cool. November to February is monsoon season for Selingan (Turtle Island) so if travelling during this time you should expect big waves and choppy seas. In cases of extreme weather, the trip to Selingan may be cancelled and alternative arrangements made. 07. Many hotels outside of the big cities of Kota Kinabalu and Sandakan have been built so travellers can enjoy the countryside, forest/mountain views, where people can wake up to nature sounds not cars. Many of the hotels we use are in such locations and can be quite remote. So access to restaurants are limited. 08. Borneo’s food is known for being fairly mild, with high reliance on fresh fruit and vegetables. The cuisine is a mix of Thai, Malay and Indian. Cuisine staples include grilled fish, barbecued prawns, fried rice, noodles, and local vegetables seasoned with garlic, ginger, and rich sauces. Fish and chicken based soups with noodles cooked in a hot clay pot are very traditional. 09. We recommend that you check your government's advice for their latest information on travelling in Eastern Sabah before your departure and ensure that your travel insurance covers you for all areas of your itinerary. Further information can be found in our "Safety" section of the Essential Trip Information. You can find links to prominent government travel advisories our Travel Alerts page https://www.intrepidtravel.com/au/travel-alerts

Group leader

All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

Safety

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

https://www.intrepidtravel.com/safety-guidelines

PETTY THEFT AND PERSONAL SAFETY While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.

LIFE JACKETS: While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense.

FOREIGN TRAVEL ADVICE FOR EASTERN SABAH Some governments currently have increased foreign travel advice in place for Eastern Sabah. Insurance coverage may be affected by this level of advice. Travel insurance that covers all destinations and activities within your itinerary is compulsory to join this trip. Please check your government’s foreign travel advice before departure and contact your insurance provider to ensure you have the appropriate level of coverage for travel to all destinations and activities within your itinerary.

Communications

With the modern world you may want to bring along tablets of smartphones for the children to document their adventure - there are a wide variety of apps out there which we suggest downloading before you depart. There will be opportunities to charge ( just make sure you bring the correct adapter) and there will be wi-fi available on your trip, although it will probably not be at the speeds you are used to at home and it won't be available everywhere.

Visas

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here: www.intrepidtravel.com/visa-entry-requirements MALAYSIA VISA Most nationalities do not need visas to visit Malaysia as a tourist for up to three months. Please check with your relevant Malaysian embassy or consulate. MALAYSIA ENTRY REQUIREMENTS Please make sure that you check your government travel advisories and the below website for entry requirements: https://mysejahtera.moh.gov.my/en/pengembara-ke-malaysia-en/fully-vaccinated-adult-travellers. The requirements can change with very little notice so we recommend checking this frequently.

Why we love it

Take a leisurely walk along the scenic canopy walkway at Poring Hot Springs.

Stay overnight among the birds and beasts of the jungle, right next to an oxbow lake, at Kinabatangan Eco Camp.

Visit the Sepilok Orangutan Rehabilitation Centre and, if you're lucky, watch baby orangutans learn to swing in a special enclosure.

Enjoy a special opportunity to watch protected turtle hatchlings scatter across the beach to the water under the cover of night.

Is this trip right for you

There's a wide range of accommodation on this trip, from hotels and guesthouses to jungle camps. Some may be a little more basic than your standard Intrepid hotel, but their unique location and close proximity to wildlife is what makes them special. There are a few days that we cover long distances with some travelling times of 4–5 hours. A little bit of patience will go a long way towards your enjoyment of this beautiful land! Travelling light is essential, as there is a strict 15 kg maximum luggage limit due to the internal flight. Excess luggage will incur extra fees.

Health

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.

Food and dietary requirements

While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

Money matters

MALAYSIA The official currency of Malaysia is the Ringgit (MYR).The most convenient and cheapest way to obtain local currency is by ATM. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. MALAYSIA The official currency of Malaysia is the Ringgit (MYR).The most convenient and cheapest way to obtain local currency is by ATM. Foreign currency notes that are old, torn or faded can be very difficult to exchange, clean bills in small denominations are most useful. SPENDING MONEY: When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document). TIPPING If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Optional Tipping Kitty: On Day 1 your tour leader will discuss with you the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips for drivers, local guides, and hotel staff (excludes restaurant tips). The leader will keep a running record of all monies spent which can be checked at any time, and any money remaining at the end of the tour returned to group members. This is often the easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your tour leader. Optional tipping kitty for this trip: MYR 85 per person Your Tour Leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult DEPARTURE TAX All departure taxes should be included in your international flight ticket. CONTINGENCY FUNDS: We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved. The recommended amounts are listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting.

What to take

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg. Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps). If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well. You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day. Below we have listed the essentials for this trip:

https://www.intrepidtravel.com/packing-list

LUGGAGE REQUIREMENTS: You need to bring your main piece of luggage as well as a small to medium backpack for overnight trips (30-35 litres/8-9 gallons), such as the jungle camp and homestay. In this you'll need to carry a change of clothes, torch/flashlight, toiletries, warm clothes and any other essentials. The maximum luggage allowance for the flight from Sandakan to Kota Kinabalu is 15kg maximum. Intrepid will not cover the cost of luggage that exceeds this weight. We don't allow the use of video cameras when staying in the villages as it can be perceived by the local people as highly obtrusive.

WATER BOTTLE: Consider bringing your own water bottle to refill along the way. We recommend at least a 1.5litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.

Climate and seasonal

WEATHER The climate in Malaysia is generally hot and humid throughout the year. Temperatures do not fluctuate much and stay in the 30Cs most of the day, dropping back to the mid to high 20Cs at night. This makes Malaysia a great place for swimming, snorkelling and relaxing in the sun. Humidity is higher during the wet season and can be quite oppressive for those not used to it. The wet season changes from coast to coast. From November to April, the wet season hits the east coast of the peninsula and it is dry on the west coast. During May to October it is dry on the east coast and wet on the west. RAMADAN The important month of Ramadan will be in progress 1 March to 30 March 2025 and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected.

A couple of rules

Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities. To ensure the wellbeing of everyone on the trip, decisions made by your group leader are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. Any behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip. If something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.

Feedback

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

Emergency contact

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: https://www.intrepidtravel.com/contact-us In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Available for phone call or WhatsApp call on +60 138 815 813

Responsible travel

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel LOCAL DRESS: Dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees by wearing sleeves and long trousers. Loose, lightweight, long clothing is both respectful and cool in areas of predominantly hot climate. In many rural areas women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment. That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures. What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife).

The Intrepid Foundation

Our non-profit, The Intrepid Foundation, gives travellers more opportunities to make a positive impact in the places they visit. We have over 50 Intrepid Foundation partners across the globe addressing four key focus areas: protecting the environment, taking a stand for wildlife, addressing inequality and empowering communities. Intrepid matches all post-trip donations dollar for dollar and takes care of the admin fees – this doubles your impact and ensures every cent goes to our partners on the ground. Visit our website for more info: http://www.theintrepidfoundation.org/ This trip supports RESPonsible Elephant Conservation Trust (RESPECT), who are conserving elephant habitats and mitigating human-elephant conflict. RESPECT aims to create and manage large-scale habitats for Borneo pygmy elephants, and donations help to educate and engage local communities on the importance of conserving elephant habits. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/respect

Accommodation notes

GENERAL ROOMING CONFIGURATIONS: Family of two: All family groupings of two will be accommodated in a twin room. Family of three: Wherever possible we will put you in a triple room. Please be aware that in some places triple rooms are in short supply. This means that a triple room will often be a twin room with a rollaway bed or mattress on the floor. Where triple rooms aren’t available it will be at your discretion which of your family takes the single room. Family of four or more: You will most likely be accommodated in two twin rooms. Where possible, we will accommodate your family in a quadruple room. While we do our very best to ensure that family groups are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over the exact placement of rooms within a hotel. Please be understanding if we are unable to room your family in immediate proximity of one another.

Travel insurance

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services

Your fellow travellers

You will travel in a group with other like-minded families who may have come from all over the world. We find that the kids of all ages usually bond well and act as a catalyst for the rest of the group. If you are keen to know the ages of other children on the trip, then please ask your booking agent. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.

Itinerary disclaimer

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Accommodation

Hotel (4 nights),Longhouse (1 night),Jungle Camp (2 nights) Chalet (1 night)

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