Tour Description

Travel to Borneo on this nine-day family adventure and discover the curious wildlife and spectacular landscapes of the region. Learn how orphaned orangutans are rehabilitated back into the wild, swim with colourful fish, watch baby green turtles take wobbly steps towards the waterfront and relax on sandy beaches. Along the way, you'll make friends, try some delicious cuisine and forge some incredible memories. With all the essentials included and plenty of free time to explore at your own pace, you and your family will fall in love with the unique animals, lush ecosystem and sandy islands of Borneo.

Priced From:

$ 2332.00pp ^*

Valid From: 01JAN2025

Valid To: 31DEC2025

Start Location: Kota Kinabalu

End Location: Kota Kinabalu

Countries: Malaysia,

Tour Advisors

Tiffany McCrea-Lennon

Managing Director

Russell Mein

Travel Specialist

Caitlin Lennon

Travel Coordinator

Michelle Baldwin

Travel Specialist

Gaylyn Murdoch

Administration Manager

Holly Skene

Travel Co-ordinator

Kim Thomas

Broker

Highlights

Walk along the scenic canopy walkway at Poring Hot Springs, followed by a refreshing dip in the natural waters. Then, spend the night at a tea plantation.

Stay among the birds and beasts of the jungle, right next to an oxbow lake, at Kinabatangan Eco Camp and fall asleep to the sounds of cicadas.

Visit the Sepilok Orangutan Rehabilitation Centre and, if you're lucky, watch baby orangutans learn to swing in a special enclosure.

Cruise along Kinabatangan River at sunset, looking out for macaques, wild orangutan and proboscis monkeys.

Watch protected turtle hatchlings scatter across the beach to the water under the cover of night – this is a special opportunity to see baby turtles in their natural habitat, but make sure you listen to your guides as this is a sensitive and fragile area!

Itinerary

Selamat datang! Welcome to Malaysia. Your adventure begins in Kota Kinabalu – the capital of Sabah, located between the Borneo jungle and the South China Sea. Having survived WWII bombings, KK (as it's commonly known), this town has a unique vibe and plenty to explore. You’ll have a welcome meeting at 5 pm at your hotel to meet your leader and fellow family travellers. After, maybe head out to the waterfront market to wander the smoky stalls serving up grilled meat and fish. If you arrive early, you can immerse yourself in history at the Sabah State Museum or explore the islands off Kota Kinabalu, excellent for swimming or snorkelling.

Head to the Poring Hot Springs today for a scenic canopy walk and relaxing swim in the springs – often a favourite for the kids. Tonight, you’ll spend the night in a reconstructed longhouse on the tea plantation.

Visit the Sabah Tea Factory to learn about the process of harvesting tea leaves, before saying goodbye to the mountains and heading into the jungle. Travel by private bus to Kampung Batu Puteh – a small village on the banks of the Kinabatangan River. Your hosts for the night are the leaders of KOPEL – a local community-run conservation organisation whose aim is to provide villagers with a sustainable living from the forest. Leading a reforestation project, KOPEL and the community are actively involved in growing seedlings and replanting degraded forested areas. Meet your hosts and learn a little more about KOPELs work before jumping in a boat and heading upriver to your accommodation in the jungle. This afternoon, you’ll head out on a sunset cruise up the river in search of wildlife, including macaques, wild orangutan and proboscis monkeys. After, return to your jungle camp by an oxbow lake, have dinner and let the cicadas sing you to sleep.

Wake up to the sounds of the jungle this morning. After breakfast, you’ll head upriver to the village to walk around and learn more about the life of the local people. For lunch, it’s all hands-on deck as you partake in a fun traditional cooking class, eating the fruits of your labour for lunch. The afternoon is free to relax, play some boardgames or head out in search of more wildlife, before heading back on the boat for another trip on the river. After dinner tonight, grab your headtorches and head into the jungle for a night walk, looking out for the local nocturnal animals.

Say goodbye to your Eco Camp and drive to Sandakan. When you arrive, you’ll notice the strong Cantonese influence, seen in the lively harborside market, the many Chinese temples and the local cuisine. You’ll have some free time to catch up on laundry, bank runs, lunch – or just go and explore at your own pace! This afternoon, why not just chill out at the pool?

Today is sure to be a favourite with the kids – time to say hello to the orangutans! Drive by minibus to the Sepilok Orangutan Rehabilitation Centre. The centre was set up to help re-introduce these gentle creatures back into the wild after a life of domestication or after being orphaned. From the viewing platform, you can see these charming creatures as they swing into view and eat a supplementary balanced diet of fruit, vegetables or milk, laid out for them twice a day. Human contact must be kept to a minimum and it's essential that you follow the instructions of the park, as directed by your leader (but you’re free to snap plenty of photos). You’ll also see a nursery where you can view the young orangutans as they learn how to climb on a specially constructed jungle gym. The viewing area is behind one-way glass so as not to disturb the animals. Next is the Bornean Sun Bear Conservation Centre where you can see the world’s smallest bears in large forest enclosures as they are rehabilitated after being rescued. The rest of the day will be yours to enjoy as you like.

Leave your large bags at the hotel and transfer to a nearby jetty, then board a speedboat bound for Turtle Island. Travel past small fishing villages and bamboo fish traps, arriving at Turtle Island Marine Park after about an hour. The rest of the day is free for you to soak up the island life. Relax on the beach and take a swim or perhaps hire some snorkelling gear and investigate the underwater world. Under the cover of darkness, watch as giant green turtles coming ashore to lay their eggs under the moonlight. Witness the island researchers release protected hatchlings and guide them in their frantic dash to the ocean. It's a moving experience that is bound to be rewarding for you and your family, but please be aware that this is a very delicate environment and you must follow instructions from your leader and the local rangers to ensure minimal impact on the turtles. Spend the night on this beautiful island – even though the accommodation is quite basic, this will be a memorable experience.

Transfer back to the mainland this morning. Once back in Sandakan, the group will have the opportunity to visit the War Memorial before heading to the airport and for your flight back to Kota Kinabalu. When you arrive, relax at your hotel and refresh. Tonight, you might like to head out for a final dinner with your group – your leader will have the best recommendations!

With no activities planned for today, you and your family are free to depart the accommodation at any time following check-out. If you’d like to extend your stay, just get in touch with your booking agent ahead of time.

Dates & prices

Dates

Prices

Availability

Departure Date :

06JUL2025

Return Date :

14JUL2025

3395NZD

not available

Departure Date :

08JUL2025

Return Date :

16JUL2025

3395NZD

not available

Departure Date :

10JUL2025

Return Date :

18JUL2025

3365NZD

not available

Departure Date :

12JUL2025

Return Date :

20JUL2025

3355NZD

available

Departure Date :

14JUL2025

Return Date :

22JUL2025

3270NZD

available

Departure Date :

16JUL2025

Return Date :

24JUL2025

3270NZD

available

Departure Date :

18JUL2025

Return Date :

26JUL2025

3210NZD

available

Departure Date :

20JUL2025

Return Date :

28JUL2025

3315NZD

available

Departure Date :

22JUL2025

Return Date :

30JUL2025

3315NZD

available

Departure Date :

24JUL2025

Return Date :

01AUG2025

3270NZD

available

Trip Notes

Last modified (date)

07 Aug 2024

Trip title

Borneo Family Holiday

Trip code

TMFG

Validity

Validity: 01 Jan 2025 to 31 Dec 2025

Introduction

Style

Original

Themes

Family,Wildlife

Transport

Bus,Minibus,Plane

Physical Rating

Physical preparation

These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.

Joining point

Dreamtel Hotel - Kota Kinabalu

5 Jalan Padang

Kota Kinabalu

88000

MALAYSIA

Phone: +(60) 88240333

Joining point description

Centrally located in down-town Kota Kinabalu, rooms are equipped with private en suite, TV, AC, phone, in room safe, tea/coffee making facilities, the hotel also provides a restaurant, free wi-fi internet access & 24 hour front desk.

Joining point instructions

Intrepid Travel offer a pre arranged transfer service option. Enquire with your agent and advise your flight arrival details at least 14 days prior to your trip departure. If you have purchased an arrival transfer you will be met after exiting customs. Our representative will be holding a sign with your name on it. At Kota Kinabalu International Airport, If you have any problems and cannot locate our transfer representative on arrival please go to the Airport Information counter (located on the same floor at arrivals) and ask them to call our transfer operator Kinabalu Heritage Transport, at +60 13 371 6333. If your flight is delayed or you have been put on a different flight number please call our local operator in advance to let them know. If you want to take a taxi on arrival please go to the taxi service counter – here the rate is a set rate of 35 MYR and they will issue a voucher to use with the taxi’s parked outside. If you arrive between 12am – 6am expect to pay a 50% surcharge

Finish point

Dreamtel Hotel - Kota Kinabalu

5 Jalan Padang

Kota Kinabalu

88000

MALAYSIA

Phone: +(60) 88240333

Finish point description

Finish point instructions

If you have a transfer to the Kota Kinabalu Airport your transfer driver will collect you from your accommodation 3 hours before your flight time. If your transfer has not arrived within 15minutes of the scheduled pickup time please ask the hotel / guesthouse reception to call our local operator Kinabalu Heritage Transport at +60 13 371 6333. Your group leader will reconfirm this with you before departing.

Important information

1. Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you. 2. Minimum age for children on this trip is 5 years old. 3. A discount of 10% applies on this trip to children 17 years and under at time of travel. 4. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Days 02 (Sabah Tea Garden) , Days 3 & 4 (Jungle Camp) and Day 7 (Turtle Island) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information. 5. For some departures throughout the year we will only spend 1 night in the Eco Camp and 1 night in the Village in accommodation with attached bathrooms due to availability. 6. Borneo is a tropical country so rain can be expected at any time. The wet period in Borneo runs from November to February. Temperatures remain fairly constant year round with averages of 27-32°C/80-89°F and relative humidity of around 80%. Consider bringing a portable small neck fan with you to keep you and your family cool. November to February is monsoon season for Selingan (Turtle Island) so if travelling during this time you should expect big waves and choppy seas. In cases of extreme weather, the trip to Selingan may be cancelled and alternative arrangements made. 7. Many hotels outside of the big cities of Kota Kinabalu and Sandakan have been built so travellers can enjoy the countryside, forest/mountain views, where people can wake up to nature sounds not cars. Many of the hotels we use are in such locations and can be quite remote. So access to restaurants are limited. 8. Borneo’s food is known for being fairly mild, with high reliance on fresh fruit and vegetables. The cuisine is a mix of Thai, Malay and Indian. Cuisine staples include grilled fish, barbecued prawns, fried rice, noodles, and local vegetables seasoned with garlic, ginger, and rich sauces. Fish and chicken based soups with noodles cooked in a hot clay pot are very traditional. 9. Some governments may have increased travel advice levels in place for parts of Eastern Sabah, including Sandakan and Turtle Island. Ensure you check your government’s foreign travel advice for the most up to date information before you travel. If you have any questions about whether the current advice level affects your travel insurance coverage, please contact your insurance provider. Travel insurance is compulsory for all Intrepid traveller and must cover all destinations and activities on the itinerary. In addition to the increased security presence in the region, we have additional safety measures in place on our trips to comply with local regulations, including not travelling by boat at night and only travelling on approved routes and vessels.

Group leader

All Intrepid Family trips are accompanied by one of our group leaders. The aim of the group leader is to assist your family to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are travelling through, offer suggestions for fun things to do and see - for both kids and parents, recommend great local eating venues that will even get the kids trying new things, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. Our leaders are not babysitters on this trip - we leave that to you (the experts), but they will make sure that group members of all ages are able to explore their destination safely and with as much fun as possible. Our group leaders are not responsible for looking after children at any time and children must be accompanied by a parent or guardian at all times throughout this itinerary.

Safety

TRAVEL ADVISORIES & ALERTS We recommend that you check your government's foreign travel advisory for the latest information about the destination before you travel. You will also need to ensure that your travel insurance covers you for all destinations and activities on your trip. We also recommend saving the phone number for emergency consular assistance for your government’s consulate in the destination/s you’ll be travelling. Links to travel advisories and any current travel alerts for our trips can be found here: https://www.intrepidtravel.com/travel-alerts PERSONAL SAFETY Ensure you have a secure method of carrying your passport, phone, credit cards and cash while travelling such as a money belt. Leave all other high value items, including jewellery, at home Use safety deposit boxes at hotels to store your valuables when available and ensure your luggage is lockable. Be aware of the risk of pick-pocketing and petty theft. Exercise caution when walking at night, don’t walk alone and stick to well-lit streets wherever possible. Be vigilant on public transport and look out for your fellow travellers. Take precautions such as carrying your bag in front of you and never leaving personal items unattended. LGBTQIA+ TRAVELLERS Intrepid welcomes all LGBTQIA+ customers on our trips, however we operate in parts of the world that are less accepting. We support LGBTQIA+ customers to travel to these destinations and are committed to ensuring they face no discrimination on any part of the trip we control. We recommend you visit Equaldex (https://www.equaldex.com/) and your government's foreign travel advice for LGBTQIA+ travellers when choosing your trip.

https://www.intrepidtravel.com/safety-guidelines

PETTY THEFT AND PERSONAL SAFETY While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.

LIFE JACKETS: While life jackets are generally available on water craft, there may be occasions where they are not provided and child size life jackets are not always readily available. If travelling with children and this safety issue concerns you we will be able to advise alternative methods of transport (where available) for you to travel to the next destination. You can choose to travel independently for this leg of the journey. This would be at your own expense.

FOREIGN TRAVEL ADVICE – EASTERN SABAH Some governments may have increased travel advice levels in place for parts of Eastern Sabah, including Sandakan and Turtle Island. Ensure you check your government’s foreign travel advice for the most up to date information before you travel. If you have any questions about whether the current advice level affects your travel insurance coverage, please contact your insurance provider. Travel insurance is compulsory for all Intrepid traveller and must cover all destinations and activities on the itinerary. In addition to the increased security presence in the region, we have additional safety measures in place on our trips to comply with local regulations, including not travelling by boat at night and only travelling on approved routes and vessels.

Communications

With the modern world you may want to bring along tablets of smartphones for the children to document their adventure - there are a wide variety of apps out there which we suggest downloading before you depart. There will be opportunities to charge ( just make sure you bring the correct adapter) and there will be wi-fi available on your trip, although it will probably not be at the speeds you are used to at home and it won't be available everywhere.

Visas

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here: www.intrepidtravel.com/visa-entry-requirements MALAYSIA VISA Most nationalities do not need visas to visit Malaysia as a tourist for up to three months. Please check with your relevant Malaysian embassy or consulate. MALAYSIA ENTRY REQUIREMENTS Please make sure that you check your government travel advisories and the below website for entry requirements: https://mysejahtera.moh.gov.my/en/pengembara-ke-malaysia-en/fully-vaccinated-adult-travellers. The requirements can change with very little notice so we recommend checking this frequently.

Why we love it

Walk along the scenic canopy walkway at Poring Hot Springs, followed by a refreshing dip in the natural waters. Then, spend the night at a tea plantation.

Stay among the birds and beasts of the jungle, right next to an oxbow lake, at Kinabatangan Eco Camp and fall asleep to the sounds of cicadas.

Visit the Sepilok Orangutan Rehabilitation Centre and, if you're lucky, watch baby orangutans learn to swing in a special enclosure.

Cruise along Kinabatangan River at sunset, looking out for macaques, wild orangutan and proboscis monkeys.

Is this trip right for you

There's a wide range of accommodation on this trip, from hotels and guesthouses to jungle camps. Some may be a little more basic than your standard Intrepid hotel, but their unique location and close proximity to wildlife is what makes them special. Travelling light is essential, as there is a strict 15 kg maximum luggage limit due to the internal flight. Excess luggage will incur extra fees.

Health

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.

Food and dietary requirements

While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

Money matters

SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. MALAYSIA The official currency of Malaysia is the Ringgit (MYR). You can use your credit/debit card in ATMs, which are common throughout Malaysia. Credit/debit cards aren’t accepted for small payments in Malaysia so please ensure you have MYR cash to cover daily expenses. Clean banknotes in small denominations are most useful. TIPPING Tipping can be an appropriate way to recognise great service when travelling. While it may not be customary in your home country, it is an entrenched feature of the tourism industry across many of our destinations and is greatly appreciated by the people who take care of you during your travels. It is always best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult rather than the goodwill gesture it is intended to be. OPTIONAL TIPPING KITTY On Day 1 of your trip, your group leader or local representative may discuss with you the idea of operating a group tipping kitty, whereby everybody contributes an equal amount and your group leader or local representative distributes tips for drivers, local guides, hotel staff and other services included on your trip. Participation in this kitty is your choice, and you are welcome to manage your own tipping separately if you prefer. The group leader or local representative will keep a running record of all monies spent, which can be checked at any time. Any funds remaining at the end of the trip will be returned to group members. These tips to suppliers are for great service and are in addition to the regular costs paid for the services supplied. The tipping kitty excludes tips for your group leader or local representative. Optional tipping kitty for this trip: MYR 85 per person. YOUR GROUP LEADER OR LOCAL REPRESENTATIVE Tipping your group leader or local representative is highly appreciated if you feel they’ve provided outstanding services throughout your trip. The amount is entirely a personal preference; however, as a guideline, the recommended amount is 4-7 USD or EUR per traveller per day (in a currency relevant to your destination). Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your group leader or local representative on your trip. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs.

What to take

Most travellers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take it in/out of accommodation and perhaps even walk short distances. We recommend you pack as lightly as possible. If your trip includes travelling on overnight trains or primarily using public transport, the smaller your luggage, the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful, especially when travelling on public transportation as well. When you're exploring during the day, you'll also need a day pack/bag to carry water, a camera, a jacket and activity-specific items like a swimsuit, a waterproof pouch/bag for your phone, or hiking shoes. Below we have listed the essentials for this trip:

https://www.intrepidtravel.com/packing-list

LUGGAGE REQUIREMENTS: You need to bring your main piece of luggage as well as a small to medium backpack for overnight trips (30-35 litres/8-9 gallons), such as the jungle camp and homestay. In this you'll need to carry a change of clothes, torch/flashlight, toiletries, warm clothes and any other essentials. The maximum luggage allowance for the flight from Sandakan to Kota Kinabalu is 15kg maximum. Intrepid will not cover the cost of luggage that exceeds this weight. We don't allow the use of video cameras when staying in the villages as it can be perceived by the local people as highly obtrusive.

WATER BOTTLE Please bring your own water bottle to refill. Although it can be difficult to avoid bottled water when travelling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. When unable to avoid bottled water, it is better to buy the largest available and distribute it into your smaller bottle for the day. Some travellers like to bring a bottle with its own filtration system or water purification tablets. If you are walking or trekking as part of your trip, you will need to carry at least 2 litres of water with you.

Climate and seasonal

WEATHER The climate in Malaysia is generally hot and humid throughout the year. Temperatures do not fluctuate much and stay in the 30Cs most of the day, dropping back to the mid to high 20Cs at night. This makes Malaysia a great place for swimming, snorkelling and relaxing in the sun. Humidity is higher during the wet season and can be quite oppressive for those not used to it. The wet season changes from coast to coast. From November to April, the wet season hits the east coast of the peninsula and it is dry on the west coast. During May to October it is dry on the east coast and wet on the west. RAMADAN The important month of Ramadan is expected to be in progress 16 February to 18 March 2026 and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected.

A couple of rules

Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities. To ensure the wellbeing of everyone on the trip, decisions made by your group leader are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. Any behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip. If something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.

Feedback

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

Emergency contact

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: https://www.intrepidtravel.com/contact-us In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Available for phone call or WhatsApp call on +60 138 815 813

Responsible travel

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel LOCAL DRESS: Dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees by wearing sleeves and long trousers. Loose, lightweight, long clothing is both respectful and cool in areas of predominantly hot climate. In many rural areas women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong. Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment. That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures. What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife).

The Intrepid Foundation

Our non-profit, The Intrepid Foundation, gives travellers more opportunities to make a positive impact in the places they visit. We have over 50 Intrepid Foundation partners across the globe addressing four key focus areas: protecting the environment, taking a stand for wildlife, addressing inequality and empowering communities. Intrepid matches all post-trip donations dollar for dollar and takes care of the admin fees – this doubles your impact and ensures every cent goes to our partners on the ground. Visit our website for more info: http://www.theintrepidfoundation.org/ This trip supports RESPonsible Elephant Conservation Trust (RESPECT), who are conserving elephant habitats and mitigating human-elephant conflict. RESPECT aims to create and manage large-scale habitats for Borneo pygmy elephants, and donations help to educate and engage local communities on the importance of conserving elephant habits. Intrepid will double your impact by dollar-matching post-trip donations made to The Intrepid Foundation. To find out more or make a donation, visit: www.theintrepidfoundation.org/t/respect

Accommodation notes

GENERAL ROOMING CONFIGURATIONS: Family of two: All family groupings of two will be accommodated in a twin room. Family of three: Wherever possible we will put you in a triple room. Please be aware that in some places triple rooms are in short supply. This means that a triple room will often be a twin room with a rollaway bed or mattress on the floor. Where triple rooms aren’t available it will be at your discretion which of your family takes the single room. Family of four or more: You will most likely be accommodated in two twin rooms. Where possible, we will accommodate your family in a quadruple room. While we do our very best to ensure that family groups are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over the exact placement of rooms within a hotel. Please be understanding if we are unable to room your family in immediate proximity of one another.

Travel insurance

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services

Your fellow travellers

You will travel in a group with other like-minded families who may have come from all over the world. We find that the kids of all ages usually bond well and act as a catalyst for the rest of the group. If you are keen to know the ages of other children on the trip, then please ask your booking agent. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part.

Itinerary disclaimer

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway and has the authority to amend or cancel any part of the trip itinerary if deemed necessary due to safety concerns. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

Accommodation

Hotel (4 nights),Longhouse (1 night),Jungle Camp (2 nights) Chalet (1 night)

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