Premium Botswana & Namibia

Premium Botswana & Namibia

UBPDC

Validity: 01 Jan 2025 to 31 Dec 2025

From ethereal landscapes to rich wildlife, experience the best of Botswana and Namibia on a 17-day Premium adventure. Look out for wildlife in Chobe National Park, cruise down the Zambezi River, hang out with a family of meerkats and admire the curious beauty of the Makgadikgadi Pans. Marvel at the desert landscapes of Swakopmund and Sossusvlei, uncover petrified forests in Damaraland and search for animals in the vast Etosha National Park. With the guidance of experienced local leaders along the way, discover two remarkable countries that will leave you in awe.

Premium

Wildlife

4x4,Open Safari Vehicle,Boat,Private Vehicle

2

Chobe Marina Lodge

President Ave Chobe River, Kasane 00000, Botswana

Kasane

BOTSWANA

Phone: +267 6250336

Chobe Marina Lodge is a 5 minute drive from Kasane Airport in Botswana. Nare Studio Rooms includes a spacious queen-size bed, en-suite bathroom, and nature right on your doorstep. It’s the perfect balance between comfort and opulence, providing a relaxing atmosphere as the bucks graze along the garden’s dewy grass.

"An airport arrival transfer is included from Kasane International Airport, 5 km from the city center. This transfer is only valid if arriving on day 1 or if you have booked pre-trip accommodation through Intrepid. Please provide your flight details at the time of booking, or at a minimum 14 days prior to travel. Once you have provided your details a transfer representative will be booked to meet you at the airport and transfer you to your hotel. Your driver will be waiting for you in the arrivals hall at the Information Desk, holding a board with the Lodge name on it - Chobe Marina Lodge. If you are unable to find your driver please phone +267-(00)-62-522-21 - Chobe Marina Lodge or our local Intrepid office - +27 82 822 9407 If you have not pre-arranged a transfer, taxis are available at the Information Desk, in the main airport entrance. Taxis will cost around BWP 50.00."

For trips departing on the following dates, use this joining point.

10 May 2025 (UBPDC250510), 24 May 2025 (UBPDC250524), 07 Jun 2025 (UBPDC250607), 21 Jun 2025 (UBPDC250621), 05 Jul 2025 (UBPDC250705), 19 Jul 2025 (UBPDC250719), 02 Aug 2025 (UBPDC250802), 23 Aug 2025 (UBPDC250823), 06 Sep 2025 (UBPDC250906), 13 Sep 2025 (UBPDC250913), 20 Sep 2025 (UBPDC250920), 11 Oct 2025 (UBPDC251011), 01 Nov 2025 (UBPDC251101), 18 Apr 2026 (UBPDC260418), 09 May 2026 (UBPDC260509), 23 May 2026 (UBPDC260523), 06 Jun 2026 (UBPDC260606), 20 Jun 2026 (UBPDC260620), 04 Jul 2026 (UBPDC260704), 18 Jul 2026 (UBPDC260718), 01 Aug 2026 (UBPDC260801), 22 Aug 2026 (UBPDC260822), 05 Sep 2026 (UBPDC260905), 12 Sep 2026 (UBPDC260912), 19 Sep 2026 (UBPDC260919), 10 Oct 2026 (UBPDC261010), 31 Oct 2026 (UBPDC261031)

Chobe Safari Lodge

P.O. BOX 10 Kasane

Kasane

BOTSWANA

"An airport arrival transfer is included from Kasane International Airport, 4.2 km from the city center. This transfer is only valid if arriving on day 1 or if you have booked pre-trip accommodation through Intrepid. Please provide your flight details at the time of booking, or at a minimum 14 days prior to travel. Once you have provided your details a transfer representative will be booked to meet you at the airport and transfer you to your hotel. Your driver will be waiting for you in the arrivals hall at the Information Desk, holding a board with the Lodge name on it - Chobe Safari Lodge. If you are unable to find your driver please phone +2676250336 - Chobe Safari Lodge. If you have not pre-arranged a transfer, taxis are available at the Information Desk, in the main airport entrance. Taxis will cost around BWP 50.00."

The Weinberg

13 Jan Jonker

Windhoek

NAMIBIA

Phone: +264 811434473

Situated in the upmarket suburb of Klein Windhoek, 30 minutes from Hosea Kutako International Airport, Am Weinberg Boutique Hotel is luxury accommodation in the Namibian capital. The intimate boutique hotel has only 41 rooms, ensuring that guests enjoy tailored, attentive and detail focused service at all times.The hotel’s elegant architecture wraps around a heritage building, creating an inviting courtyard. The hotel also features three upmarket lounge spaces, including the Sky Lounge, boasting panoramic views of the surrounding valley. Guests also have access to two upmarket restaurants and a delicatessen within the broader estate precinct.

If you have pre-booked a departure transfer, please inform your leader and they will notify you of your departure transfer time. If you are making your own way to the airport the hotel will be able to help book you an airport shuttle or taxi. Please ask at reception.

1. A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel. 2. A single supplement is available if you'd prefer not to share a room on this trip. The single supplement applies to all nights of your trip; and is subject to availability. Please speak to your booking agent for further information. 3. Border crossing delays in the region are sporadic and difficult to predict. What takes an hour one day may take four hours the next. This may affect the order of activities in the itinerary. We understand this uncertainty can be frustrating, and we strongly recommend packing a bit of patience and flexibility. 4. Depending on the departure date, we may use Desert Hills Lodge for our Feature Stay in Namibia.

All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Premium leaders are Intrepid’s most experienced, with in-depth knowledge and extensive local networks to make it a trip of a lifetime. Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. When not already included in your trip, your leader will be able to recommend a local guide service who can share more detailed or specialised information at specific sites should you be interested in delving deeper.

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips here: https://www.intrepidtravel.com/travel-alerts We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your group leader or local representative will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your group leader or local representative will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your group leader or local representative has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. Intrepid's operational safety policies can be viewed on our website at the link below. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how safety is being managed on our trips.

https://www.intrepidtravel.com/safety-guidelines

FIRE PRECAUTIONS Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. BALCONIES Some hotel balconies don't meet western standards in terms of the width of the balcony fence being narrower than 10cm. TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware! SEAT BELTS Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. PICK POCKETING & PERSONAL SAFETY While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking at night and encourage you to walk in groups and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. WATER SAFETY Please take care when taking part in any activities in the ocean, river or open water, where waves and currents can be unpredictable. It's expected that anyone taking part in water activities is able to swim and have experience in open water. All swimmers should seek local advice before entering the water. TRAVEL ADVICE & TRAVEL INSURANCE We recommend that you check your government's advice in relation to the areas you will be visiting for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers.

BILHARZIA Bilharzia is a parasitical disease which is usually spread by swimming in contaminated water. It can be assumed that the infection is present, to a greater or lesser extent, in almost all water sources, but most especially in shallow reedy waters in the vicinity of villages. Although the adult parasites do not themselves cause a great deal of harm, after about 4-6 weeks they start to lay eggs, which triggers an intense but usually ineffective immune response, the symptoms of which can include fever, cough, abdominal pain, and an itchy skin complaint known as safari itch. After a while the symptoms settle down and the patient is left with a sense of feeling tired all the time.

PASSPORT You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date. We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. VISAS & ENTRY REQUIREMENTS Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements BORDER CROSSINGS: Day 2 & 4 Exit & Enter Ngoma border CHILDREN TRAVELLING TO BOTSWANA If you’re travelling to Botswana with a person under the age of 18, then you need to provide a certified copy of the child’s full unabridged birth certificate in order to enter the country. This means the one listing the child’s details and both parents’ details. The short birth certificate which only lists the child’s details won’t be accepted. Additionally, if the child is travelling with only one parent, with neither biological parent, or is unaccompanied, then they must provide an affidavit of consent of the parent(s) that are not travelling to prove that the trip is made with both parents' consent. Please contact your nearest Botswanan Embassy if you have further questions regarding this.

Packed full of animal viewing opportunities, enjoy game drives, guided nature walks and boat cruises in Etosha National Park and the iconic Chobe National Park.

Packed full of animal viewing opportunities, enjoy game drives, guided nature walks and boat cruises in Etosha National Park and the iconic Chobe National Park.

ature Stays – a perfectly positioned camp on the banks of the Zambezi River and a lodge next to the Namib-Naukluft National Park offering views of the ethereal desert landscape.

Climb the iconic Dune 45, visit the Damara Living Museum, explore the Deadvlei Salt Pans and Sesriem Canyon, and enjoy an Exclusive Experience nature drive through Sesriem’s desert.

Uncover the unique beauty of the Makgadikgadi Pans during an Exclusive Experience – a 4x4 excursion through the sprawling landscape, stopping for drinks and snacks as the sun goes down.

Explore the Okavango Delta's maze of lagoons, lakes, and streams via a traditional mokoro boat safari and enjoy lunch on one of the many secluded delta islands.

This itinerary features some long travel days, which can be exacerbated by bumpy African roads. Please review the approximate durations of travel listed throughout the itinerary. As the early bird catches the worm, the early camper sights the animals. There will be many early starts either to make use of the better safari time or to beat the morning traffic on long travel days.

GENERAL HEALTH All travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund. You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.  YELLOW FEVER: A valid international certificate of vaccination against Yellow Fever is required in many countries if you are arriving from a country with risk of yellow fever (eg. Kenya). You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting. MALARIA & DENGUE Malaria and Dengue are mosquito-borne diseases commonly found in many parts of Africa. Before you travel, discuss your itinerary with a doctor and monitor your government foreign travel advice for up-to-date information on risk levels in particular areas. To reduce your risk of mosquito bites, protect yourself by using insect repellent and wearing long, loose, light-coloured clothing. Malaria symptoms typically appear 7–30 days after infection and may include fever, chills, headache, and fatigue. Doctors can prescribe medication to help prevent Malaria, so it’s important to consult your healthcare provider before travelling. Dengue symptoms generally emerge 4–10 days after being bitten. These may include high fever, severe headache, joint and muscle pain, nausea, and rash. As there is no specific medication for Dengue prevention, avoiding mosquito bites is key. If you develop symptoms of Malaria or Dengue while travelling or after returning home, seek medical attention straight away. DRINKING WATER As a rule, we recommend you don't drink tap water, even in hotels, as it may contain much higher levels of different minerals than the water you are used to at home. For local people, this is not a problem as their bodies are used to this and can cope, but for visitors drinking the tap water can result in illness. Generally, this isn't serious, an upset stomach being the only symptom, but it's enough to spoil a day or two of your holiday. Many hotels and lodges provide safe drinking water, while bottled water is another alternative. Water consumption should be about two litres a day. Rehydration salts, motion sickness tablets, and diarrhea blockers are available from many pharmacies - please source from home and bring them with you on your travels.

While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure. Your group leader will endeavour to cater for specific dietary requirements where possible, and vegetarianism and gluten intolerance will be catered for in most instances. Please notify your group leader of any dietary requirements in your group meeting at the start of the trip. For those suffering from particular food allergies, your group leader will endeavour to disclose to their fullest knowledge the main ingredients in dishes being consumed. It is, however, your personal responsibility to ensure that you do not ingest any foods to which you are allergic. Alcoholic or non-alcoholic beverages are not part of included meals. LODGE-PACKED MEALS: There are a number of days on this itinerary where your breakfast or lunch will be a ‘packed picnic meal’ provided by our lodge or tented camp. Packed meals usually consist of a sandwich, a piece of fruit, a juice, and a snack such as potato chips/crisps, nuts, muffin, or a muesli bar. This usually happens when we have early morning game drives and want to get into the park by sunrise, are out in National Parks all day, or in some instances, en-route to our next destination when there is little or no alternatives along the way.

SPENDING MONEY When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling. CONTINGENCY FUNDS We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travellers, however, local currency may be needed once in the country to cover these costs. TIPPING Tips are included on all Intrepid Premium trips, covering hotel staff, local guides and the people who will take care of you during your travels. This amount does not include a tip for your leader, so you may wish to set aside some funds for this. It is customary to tip your leader for outstanding service provided during your trip. You are free to tip more or less as you see fit, depending on your perception of service quality and the length and involvement of your leader on your trip. Tips are greatly appreciated as a gesture of thanks for their professionalism and leadership during your trip. The amount is entirely a personal preference; however, as a guideline, USD 8 - 10 per person per day (in a currency relevant for your destination), can be used. COMMISSIONS Intrepid understands that the receipt of commissions in exchange for recommending particular shops or services is ingrained in the culture of the tourism industry. For this reason, we have established a centralised fund for contributions from recommended suppliers so these can be collected and distributed back into the business. Actively managing the receipt of commissions helps us maintain the level of quality you expect on one of our trips. Travel is always an adventure so Intrepid cannot explicitly guarantee the quality of a product but we aim to provide the best value trips in the market. Please let us know via the feedback form completed after your trip if we are successfully meeting - or exceeding - this objective.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances. Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips. Below are some ideas and helpful tips on what you specifically need for this trip. ESSENTIALS: - Closed in shoes. As most of our trips include some bush walking we highly recommend that you take a pair of comfortable, closed-in walking shoes. Closed-in shoes will help to protect your feet from cuts and scratches when walking through bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings from dangerous animals in this environment. - Lightweight clothing. You will need to bring a mixture of lightweight clothing, some warm items for the evenings, and long shirts and pants for protection against the sun and mosquitoes in the malaria areas. Clothes should be easy to wash and dry. Avoid materials that are heavy, tough to dry, non-breathable, and retain heat or moisture, such as nylon, polyester, and denim. Instead, opt for lightweight, breathable fabrics like cotton, linen, and moisture-wicking synthetics designed for hot weather. Ex-military or military-style clothing and equipment are NOT recommended. - Sun protection - hat, sunscreen, sunglasses RECOMMENDED: - A good quality, high-beam headlamp or torch for around the lodges and permanent tented sites at night. Some of these properties have limited lighting and are powered by generators that switch off at a certain time. - Waterproof/windproof jacket is a good idea for wet days, and early morning or evening activities when it can be cool. - Warm fleece and beanie for morning and evening activities including game drives where applicable. - Personal medical kit. Large kits will be on hand at the lodges and from your group leader or local representative (on trips that have a dedicated group leader or local representative ) but we recommend you carry items such as mild pain killers, electrolytes and bandaids. - Insect repellent. - Water bottle. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments. - Camera with spare battery or power bank. - Binoculars OPTIONAL: - Ear plugs to guard against a snoring room-mate. - A good book, journal, music, podcasts, etc. for the long drives. LUGGAGE LIMIT: Please keep your luggage to a minimum. One small soft-sided bag plus a day pack (no more than 15-20kgs in total per person) is essential.We recommend against bringing hard/externally framed suitcases as they are difficult to store and can damage equipment and other travellers' belongings. If your trip is beginning and ending at the same location, excess luggage can usually be stored at your arrival/departure hotel and can be collected after your trip. VALUABLES: Please try to avoid bringing unnecessary valuables, and use your hotel safe. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary. BATTERIES/POWER: Our trips have access to power to recharge batteries for phones and cameras every couple of days. We always recommend that you carry an extra battery or powerbank just in case. CONSERVATIVE DRESS FOR WOMEN: In many parts of Africa women travelers should dress modestly as there is a wide range of cultural differences. Wear skirts or shorts that reach just above the knee and tops that cover shoulders at a minimum. If visiting coastal areas wear a cover-up when you step off the beaches.

PLASTIC BAG BANS ACROSS AFRICA While Namibia holds people liable to a fine of N$500 or imprisonment for entering Game Parks with a plastic bag, Botswana has announced a countrywide ban on plastic bags to come into effect on 1 November 2018. The ban will make the importing, trading and commercial use of plastic bags a criminal offence. Exceptions will be made for plastics that are essential for health and hygiene. With these announcements, Botswana and Namibia join other African countries such as Tanzania, Kenya, Ethiopia, Uganda, Tunisia, Morocco, Rwanda, Uganda, Somalia and Eritrea that have banned plastic bags. South Africa imposed a levy on plastic bags in 2004 but they have not yet been banned. Many countries are strictly enforcing this and have been searching luggage at border points. Camping stores are good for obtaining waterproof reusable bags, for dirty laundry etc, prior to departure.

Yes it is Africa, however the winter months can be very cold. Please bring warm winter clothing such as wool pullover and a jacket. Also consider thermals, gloves and a woolly hat. WEATHER IN BOTSWANA The Okavango Delta, Moremi and Chobe are Botswana's most popular parks. The best time to visit them is from May to September, during the dry season and winter, resulting in more moderate temperatures. There is also less vegetation and animals tend to concentrate around waterholes and rivers, making wildlife easier to spot.The Okavango Delta is also in full flood. The skies are clear, rain is rare and there are fewer mosquitoes. It does get cold at night and in the mornings. Packing warm winter clothing during June, July and August for the cold morning game drives is advisable. In September and October temperatures climb again, drying the landscapes and concentrating the game even more. However, October can feel very hot, with maximum temperatures sometimes approaching 40°C. November is difficult to predict, as it can sometimes be a continuation of October's heat, whilst sometimes it's cooled by the first rains; it's always an interesting month. November to April is known the wet Season and Summer. Although wildlife is easier to spot in the dry season, you'll still see plenty, including newborn animals and migratory birds. Except for January and February, rains are mostly short afternoon showers and seldom have a negative impact on your trip. The water from the Angolan Highlands starts to push into the Delta in the late summer and early autumn months with winter offering the highest levels. The Okavango water levels start receding towards the end of the winter months and into spring, with the summer months offering up the lowest levels. Please be aware that this can affect some water activities such as mokoro or boat trips.

Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities. To ensure the wellbeing of everyone on the trip, decisions made by your group leader are final. Romantic relationships between travellers and group leader or local representative are not permitted while on trip. Any behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip. If something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.

Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip. We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager. You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time. For general contact details please use the following page: https://www.intrepidtravel.com/contact-us In case of a genuine crisis or emergency, you can reach our local office on the numbers below: Intrepid's local Operator: +27828229407

Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable, and giving back to the places we travel. All our trip group leaders or local representatives, suppliers, and staff are trained on these principles and are core to us delivering sustainable, experience-rich travel. Explore the different parts of our Responsible Travel Policy by visiting: https://www.intrepidtravel.com/responsible-travel Love wildlife? Us too. We believe nature should be protected, respected and never exploited for our entertainment.   That’s why we design all of our wildlife trips and experiences to meet the standards set out in our animal welfare guidelines (https://www.intrepidtravel.com/en/animal-welfare), created in collaboration with World Animal Protection. This ensures that the unforgettable animal encounters our travellers rave about are conducted responsibly, with the utmost respect for all creatures.  What does that mean for you? Well, we never ride, feed or handle wild animals for a start. Take a closer look at our animal welfare policy (https://www.intrepidtravel.com/sites/intrepid/files/Intrepid_Travel_Animal_Welfare_Policy.pdf) to learn more about how we champion responsible, cruelty-free experiences on our trips, and see how you can help make a difference when you travel with our animal-friendly travel tips (https://www.intrepidtravel.com/en/how-be-better-traveller-wildlife). 

Our non-profit, The Intrepid Foundation, gives travellers more opportunities to make a positive impact in the places they visit. We have over 50 Intrepid Foundation partners across the globe addressing four key focus areas: protecting the environment, taking a stand for wildlife, addressing inequality and empowering communities. Intrepid matches all post-trip donations dollar for dollar and takes care of the admin fees – this doubles your impact and ensures every cent goes to our partners on the ground. Visit our website for more info: http://www.theintrepidfoundation.org/

The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation. Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available. If you require a Sleep Apnea Machine to sleep please ensure that it is battery operated. Lodges and Permanent Tented Camps are often powered by generators which are turned off during the night.

On this trip we use 8 seater 4x4 safari vehicles. For smaller groups of up to 6 travellers we will use 1 safari vehicle and for larger groups between 7-12 we will use 2 vehicles. There are many early starts with long hours spent driving on rough roads on all African itineraries. While most people love the chance to watch the changing landscape and daily village life, feedback shows that long periods of inactivity does not appeal to all clients. We provide the approximate distance covered each day and how many hours this normally takes to drive so that you can choose the safari experience that is right for you. African conditions are extremely tough on vehicles. While we fastidiously maintain our vehicles at our workshops, you should not expect Africa to be your traditional touring experience. While it's certainly our aim to avoid them, it's important that you set off on your trip knowing that the occasional breakdown can happen and are best treated as part of the African adventure. Due to wet weather there may be times when we have to take an alternative route which will mean longer travel times.

Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative. If you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country. For travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travellers from these regions who decline travel insurance when travelling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise. For assistance with travel insurance or other services, please visit the link below: https://www.intrepidtravel.com/booking-resources/our-services PLEASE NOTE: Some travel insurance policies are not recognised by some Namibian hospitals; you should check with your provider if their product is accepted in Namibia before you travel and seek alternative coverage where necessary.

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure. SOLO TRAVELLERS On our trips, rooming is organised on a twin-share basis. We pair up solo travellers with another traveller of the same gender, as per the gender marker on each of their passports. We also offer an optional single supplement on most trips for travellers who prefer to have their own room. This only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will always be on a single-room basis. On a small selection of trips some accommodation will be open-gender and multishare, such as a felucca in Egypt or an overnight train in Vietnam. Please review the Accommodation section of the Essential Trip Information for details about your trip. LGBTQIA+ TRAVELLERS We strive to create a safe and inclusive environment for everyone. If your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you.

ITINERARY CHANGES Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It's important that you review this information prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays, political unrest or other factors, further changes may be necessary to your itinerary once in-country. Your group leader or local representative will keep you up to date with any such changes once your trip is underway. OPTIONAL ACTIVITIES A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance fees only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and maybe on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your group leader or local representative know you are interested at the Welcome Meeting and they can assist. Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high-risk activities not listed above have not been assessed by us and as such our staff and group leader or local representative are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk. ROAD CONDITIONS AND INFRASTRUCTURE IN AFRICA: Roads in Africa are often in very poor condition, which makes it hard on our vehicles. Our vehicles are serviced regularly and are generally in good condition, but breakdowns can and do happen. Sometimes the going on this trip is quite tough, the distances covered fairly large and some of the roads and tracks are not exactly smooth or free from dust, but the rewards are exceptional. The travelling times indicated in our Essential Trip Information is just a rough guide and is dependent on various factors that may be outside our control, such as road conditions, weather and time spent at borders. DRIVE TIMES: The travel times listed in the day to day itinerary are a guide only. Please be aware that delays may occur and please be patient - it's all part of the experience afterall! Additionally, the travel times do not include time spent on game drives as these can vary with each departure. NAMIBIA AND BOTSWANA IN PEAK SEASON Namibia and Botswana are becoming increasingly popular tourist destinations. Despite the influx of travellers, bed numbers are not being increased to match the demand. This intentional move is aimed at minimising the environmental impact of tourism and keeping the destinations exclusive. It is therefore becoming more and more difficult for us to confirm our allocation with our usual suppliers, particularly in peak season. We may use alternative accommodation which could affect driving times and distances listed in the Essential Trip Information. However we will always use properties of the same standard and ensure that no included activities will be affected.

Lodge (12 nights),Hotel (4 nights)